Accessibility Statement
General
We strive to ensure that our services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that our website is easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility & Language Translation
This website has been designed with the accessibility guidelines in mind, specifically we work to comply with ADA and Section 508 requirements as well as WCAG 2.0/2.1 and AA compliance levels.
We have added an Accessibility widget, which is software that allows us to improve our compliance with the Web Content Accessibility Guidelines. Using the widget, users are able to easily switch text into their preferred language, such as Spanish.
The accessibility menu can be enabled by clicking the accessibility menu icon that appears floating on the bottom right corner of the page.
Disclaimer
We continue our efforts to constantly improve the accessibility of this website and our services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan our websites with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site.
We are Here for You
If you use assistive technology (such as a Braille reader, or a screen reader) and the format of any material on this website interferes with your ability to access information, please contact us. If you are experiencing difficulty with any content on our website or with the Accessibility tool, please contact our DHHS Technology Manager: maloisi@northamptonma.gov or call 413-587-1219.
The CMS system is HIPAA compliant. We use commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Each authorized user has a Team Member Profile where email address, First name, Last name, cell phone number. The CMS may use this stored Profile information to send personalized electronic mail and text notifications to DART Team members, dependent upon their role.
Linking to Other Internet Sites
DART may include links to our partner and websites. These affiliated and vetted websites are not within our control and may not follow the same privacy, security, or accessibility polices. Once you link to another site, you are subject to the policies of that site. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.
Sharing Information with Third Parties
DART does not sell, rent, or lease its data to third parties. We restrict access to personal data to DART system administration staff and authorized DART Team members. Role based permissions define who can view or edit case files within the CMS. These individuals and partner organizations are prohibited from using your personal information and bound by confidentiality obligations and HIPAA protocols which are subject to discipline, including termination, and criminal prosecution if they fail to meet these obligations.
Contact Information
If you have questions, comments, or complaints concerning our data practices or if you wish to change, access, or remove your personal data, please contact us by email or in writing. We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.
DART
City of Northampton, Department of Health and Human Services
212 Main Street, Northampton, MA 01060
Policy updated 3/15/2022